All users of
Sharpinfosystems ’s services, and all customers upon
signing up for Sharpinfosystems services, agree to comply
with Sharpinfosystems 's Terms of Use (“TOU”). The spirit
of the TOU is to ensure customers are using
Sharpinfosystems 's services with due regard to the rights
of other Internet users and in conformity with the
requirements of Sharpinfosystems network environment.
The TOU are not exhaustive and Sharpinfosystems reserves
the right to add, delete, or modify any provision of
its TOU at any time without notice, effective upon
either the posting of the modified TOU to www.Sharpinfosystems.com or notification of the modified TOU.
Any complaints about a customer’s violation of the TOU
should be sent to info@Sharpinfosystems.com. The TOU
supersedes any other agreement with Sharpinfosystems,
whether written, oral, by conduct, or otherwise.
A. Sharpinfosystems Web
Hosting & E-commerce Customer Restrictions
The following Terms of
Use apply only to Sharpinfosystems Web Hosting and
E-Commerce customers, and supplement the terms in
sections C and D that apply to all Sharpinfosystems
customers:
Support
Sharpinfosystems offers
support through email and automated service engine.
Sharpinfosystems does not guarantee or apply any time
limit for offering such support.
Phone support is
available only for corporate accounts and dedicated
servers alone.
Server Resources
Any web site that uses a
high amount of server resources (such as, but not
limited to, CPU time, memory usage, and network
resources, mail servers, Ftp servers, Http servers,
SQL database servers) reserves the right to suspend
that site immediately. This policy is only intended to
prevent the misuse of our servers and to avoid
interruption in services to other customers. Customers
may be offered an option whereby Sharpinfosystems
continues hosting the website for an additional fee.
Sharpinfosystems will be the
sole arbiter of what is considered to be a high server
usage level. Any Web Hosting and E-Commerce account
deemed to be adversely affecting server performance or
network integrity will be shut down without prior
notice.
Spamming
Sending unsolicited bulk
and/or commercial messages over the Internet (known as
"spamming") is prohibited, regardless of whether or
not it overloads a server or disrupts service to
Sharpinfosystems 's customers. The term "spamming" also
includes, but is not limited to, maintaining an open
SMTP policy, engaging in spamming using the service of
another ISP or IPP and referencing in the spam a web
site hosted on a Sharpinfosystems server, and selling or
distributing software (on a web site residing on a
Sharpinfosystems server) that facilitates spamming.
Violators will be assessed a minimum fine of Rs.10000
and will face immediate suspension. Sharpinfosystems
reserves the right to determine, in its sole and
absolute discretion, what constitutes a violation of
this provision.
CGI Scripts / PHP / ASP
/ and other scripts
Any scripts that pose a
potential security risk or are deemed to be adversely
affecting server performance or network integrity will
be shut down or will be automatically removed without
prior notice. Sharpinfosystems does not permit CGI Scripts
/ PHP / ASP / and other scripts sharing with domains
not hosted by Sharpinfosystems or any scripts that may be
abused for UCE purposes.
Chat Rooms
Sharpinfosystems does not
allow Web Hosting and E-Commerce customers to install
their own chat rooms. Chat rooms tend to require
significant system resources and therefore cannot be
permitted as an account option.
IRC
Sharpinfosystems does not
allow IRC or IRC bots to be operated by Web Hosting
and E-Commerce customers.
Software Distribution
Sharpinfosystems 's Web
Hosting and E-Commerce accounts are not configured for
the purposes of distributing software and/or
multimedia products. If you wish to distribute
software and/or multimedia files, please contact
sales@ Sharpinfosystems.com to make special arrangements.
Multimedia Files
Multimedia files are
defined as any graphics, audio, and video files.
Sharpinfosystems Web Hosting and E-Commerce accounts are
not to be used for the purposes of distributing and
storing unusual amounts of multimedia files. Any web
site whose disk space usage for storing multimedia
files exceeds 30% of its total usage, in terms of
total size or number of files, will be considered to
be using an unusual amount of multimedia files.
Adult Content
Sharpinfosystems does not
allow the follow material to hosted in any form.
Sharpinfosystems do not
allow any of the following content to be stored on its
servers:
Illegal Material - This
includes copyrighted works, commercial audio, video,
or music files, and any material in violation of any
Federal, State or Local regulation.
Adult Material -
Includes all pornography, erotic images, or otherwise
lewd or obscene content. The designation of "adult
material" is left entirely to the discretion of
Sharpinfosystems.
Warez - Includes pirated
software, ROMS, emulators, phreaking, hacking,
password cracking. IP spoofing, etc., and encrypting
of any of the above. Also includes any sites which
provide "links to" or "how to" information about such
material.
B. Sharpinfosystems
Dedicated Server Customer Restrictions
The following Terms of
Use apply only to Sharpinfosystems Dedicated Server
customers, and supplement the terms in sections C and
D that apply to all Sharpinfosystems 's customers:
Customer Security
Responsibilities
The customer is solely
responsible for any breaches of security affecting
servers under customer control. If a customer's server
is involved in an attack on another server or system,
it will be shut down and an immediate investigation
will be launched to determine the cause/source of the
attack. In such event, the customer is responsible for
the cost to rectify any damage done to the customer's
server and any other requirement affected by the
security breach.
IRC
Sharpinfosystems does not
allows Dedicated Server customers the use of IRC in
Sharpinfosystems Network.
Billing for Network
Resources
The customer understands
that the customer is responsible for paying for any
network resources that are used to connect the
customer's server to the Internet. The customer may
request that the customer's server be disconnected
from the Internet, but the customer will still be
responsible for paying for any network resources used
up to the point of suspension or cancellation.
C. All Sharpinfosystems
Customer Terms of Use
The following Terms of
Use apply to ALL Sharpinfosystems customers:
Sharpinfosystems Services
Sharpinfosystems services
include, but are not limited to:
any act of preparing,
setting up, connecting, maintaining, terminating, or
reconnecting customers’ account (including all billing
data and the space on the particular Web server that
Sharpinfosystems provides to customers);
any use by customers, or
any access provided to customers by Sharpinfosystems, of
computing, telecommunications, software, information,
hardware, and equipment;
any act, or provision of
any service, by Sharpinfosystems to customers, related to
web hosting and domain name registrations (including
server usage and technical support), regardless of
duration and whether paid for or not;
any provision by
Sharpinfosystems to customers, of any space, Internet
connectivity, or electrical power;
any access or use
related to the Sharpinfosystems web site, including the
web site itself;
any other service
mentioned in the TOU;
any other service
provided by Sharpinfosystems to customers, whether used or
not;
any other
Sharpinfosystems
services that are used by customers, whether offered
or provided by Sharpinfosystems to customers.
Ownership of Web Site
The legal owner of
customers’ web sites and accounts with
Sharpinfosystems
will be the individual or organization whose name is
listed in Sharpinfosystems database as the owner.
Customers will fully cooperate with and abide by any
and all of Sharpinfosystems security measures and
procedures in the event of any dispute over ownership
of customers’ web sites and accounts with
Sharpinfosystems.
Illegal Use
Sharpinfosystems servers may
be used for lawful purposes only. Transmission,
storage, or distribution of any information, data, or
material in violation of any applicable law or
regulation, or that may directly facilitate the
violation of any particular law or regulation is
prohibited. This includes, but is not limited to:
copyrighted material; trademarks; trade secrets or
other intellectual property rights used without proper
authorization; material that is obscene, defamatory,
constitutes an illegal threat, or violates export
control laws. Additionally, in purchasing
Sharpinfosystems
services, all Sharpinfosystems customers certify that they
and/or the organization they represent in procuring
services from Sharpinfosystems are not, nor have been
designated, a suspected terrorist as defined by the
Constitution of India; are not owned or controlled by
a 'suspected terrorist' as defined by the Constitution
of India; and are not on, are not a member of, related
to, associated with, or controlled by any
organizations listed as terrorist by the Govt. Of
India.
Spamming
Sending unsolicited bulk
and/or commercial messages over the Internet (known as
"spamming") is prohibited, regardless of whether or
not it overloads a server or disrupts service to
Sharpinfosystems customers. The term "spamming" also
includes, but is not limited to, maintaining an open
SMTP policy, engaging in spamming using the service of
another ISP or IPP and referencing in the spam a web
site hosted on a Sharpinfosystems server, and selling or
distributing software (on a web site residing on a
Sharpinfosystems server) that facilitates spamming.
Violators will be assessed a minimum fine of Rs.10000
and will face immediate suspension. Sharpinfosystems
reserves the right to determine, in its sole and
absolute discretion, what constitutes a violation of
this provision.
System and Network Abuse
Violations of system or
network security are prohibited and may result in
criminal and civil liability. Examples of system or
network security violations include, without
limitation the following: unauthorized access to or
use of data, systems or networks, including any
attempt to probe, scan or test the vulnerability of a
system or network or to breach security or
authentication measures without express authorization
of the owner of the system or network; interference
with service to any user, host or network including,
without limitation, mail bombing, flooding, deliberate
attempts to overload a system and broadcast attacks;
forging of any TCP-IP packet header or any part of the
header information in an email or a newsgroup posting.
Viruses and Other
Destructive Activities
Use of Sharpinfosystems
services or equipment for creating or sending Internet
viruses, worms or Trojan horses, or for pinging,
flooding or mail bombing, or engaging in denial of
service attacks is prohibited. It is also prohibited
for any customer to engage in other activity that is
intended to disrupt or interfere with, or that results
in the disruption of or interference with, the ability
of others to effectively use Sharpinfosystems services
and equipment (or any connected network, system,
service or equipment) or conduct their business over
the Internet.
Privacy
Sharpinfosystems is
concerned with the privacy of on-line communications
and web sites. In general, the Internet is neither
more nor less secure than other means of
communication, including mail, facsimile, and voice
telephone service, all of which can be intercepted and
otherwise compromised. As a matter of prudence,
however, Sharpinfosystems urges its customers to assume
that all of their on-line communications are insecure.
Sharpinfosystems cannot take any responsibility for the
security of information transmitted over
Sharpinfosystems's facilities.
Customer Responsibility
Customers are required
to use the Sharpinfosystems network responsibly. This
includes respecting the other customers of
Sharpinfosystems. Sharpinfosystems reserves the right to
suspend and/or cancel service with any customer who
uses the Sharpinfosystems network in such a way that
adversely affects other Sharpinfosystems customers. While
Sharpinfosystems may monitor its service electronically to
determine that its facilities are operating
satisfactorily, as a general practice,
Sharpinfosystems
does not monitor its customers' communications or
activities to determine whether they are in compliance
with the TOU. However, when Sharpinfosystems becomes aware
of any violation of the TOU or other user agreements,
Sharpinfosystems may take any action to stop or correct
such violation, including, but not limited to, denying
access to Sharpinfosystems services and equipment or to
the Internet. In addition, Sharpinfosystems may take
action against a customer or a customer of such
customer because of the activities of such customer.
Sharpinfosystems anticipates that customers who offer
Internet services will cooperate with Sharpinfosystems in
any corrective or preventive action that
Sharpinfosystems
deems necessary. Failure to cooperate with such
corrective or preventive measures is a violation of
Sharpinfosystems policy and Sharpinfosystems reserves the
right to take any such action even though such action
may affect other customers of the Sharpinfosystems
customer.
Sharpinfosystems and its ,
affiliates and associates shall not be liable, at any
time for damages (including, without limitation,
damages for loss of business projects, or loss of
profits) arising in contract, tort or otherwise from
the use of or inability to use the Service, or any of
its contents, or from any action taken (or refrained
from being taken) as a result of using the Service or
any such contents or for any failure of performance,
error, omission, interruption, deletion, defect, delay
in operation or transmission, computer virus,
communications line failure, theft or destruction or unauthorised access to, alteration of, or use of
information contained on the service. No
representations, warranties or guarantees whatsoever
are made as to the accuracy, adequacy, reliability,
completeness, suitability or applicability of the
information to a particular situation. You agree that
Sharpinfosystems has no responsibility or liability
including but not limiting to the deletion,
corruption, loss or failure to store any messages or
content / data maintained or transmitted by any
Sharpinfosystems Service. You acknowledge and agree that
no compensation shall be payable whatsoever with
respect to the aforesaid by Silicon House.
Sharpinfosystems MAKES NO WARRANTY THAT THE SERVICE WILL
BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
Actions Taken by
Sharpinfosystems
The failure by a
customer to meet or follow any of the TOU is grounds
for account deactivation. Sharpinfosystems will be the
sole arbiter as to what constitutes a violation of the TOU.
Sharpinfosystems reserves the right to remove any
account without prior notice and to refuse service to
anyone at any time. When Sharpinfosystems becomes aware of
an alleged violation of its TOU, Sharpinfosystems will
initiate an investigation. During the investigation,
Sharpinfosystems may restrict a customer's access in order
to prevent further potentially unauthorized activity.
Depending on the severity of the violation,
Sharpinfosystems may, at its sole discretion, restrict,
suspend, or terminate a customer's web hosting account
and/or pursue other civil remedies. If such violation
is a criminal offense, Sharpinfosystems will notify the
appropriate law enforcement authorities of such
violation. An unlisted activity may also be a
violation of the TOU if it is illegal, irresponsible,
or constitutes disruptive use of the Internet.
Sharpinfosystems does not issue credits for any outages
incurred through service disablement. Violators of the
policy are responsible, without limitations, for the
cost of labor to rectify any damage done to the
operation of the network and business operations
supported by the network, and to respond to complaints
incurred by Sharpinfosystems.
Indemnification
Sharpinfosystems customers
agree to protect, defend, hold harmless, and indemnify
Sharpinfosystems, any third party entity related to
Sharpinfosystems (including, without limitation, third
party vendors), and Sharpinfosystems executives,
directors, officers, attorneys, managers, employees,
consultants, contractors, agents, parent companies,
subsidiaries, and co-subsidiaries with the same parent
company as Sharpinfosystems, from and against any and all
liabilities, losses, costs, judgments, damages,
claims, or causes of actions, including, without
limitation, any and all legal fees and expenses,
arising out of or resulting in any from the customer’s
use of Sharpinfosystems services.
Disclaimer
The Sharpinfosystems service
is provided on an as is, as available basis without
warranties of any kind, either express or implied,
including, but not limited to, warranties of
merchantability, fitness for a particular purpose or
non-infringement. Sharpinfosystems expressly disclaims any
representation or warranty that the Sharpinfosystems
service will be error-free, secure or uninterrupted.
No oral advice or written information given by
Sharpinfosystems, its employees, licensors or the like,
will create a warranty; nor may you rely on any such
information or advice. Sharpinfosystems and its partners
and suppliers will not be liable for any cost or
damage arising either directly or indirectly from any
transaction or use of the service.
Termination for
Bankruptcy or Insolvency
If a customer becomes
insolvent or any bankruptcy petition is filed by the
customer, or any third party against the customer,
Sharpinfosystems may immediately terminate provision of
Sharpinfosystems services to the customer without prior
notice or penalty. Such customer consents to the grant
of relief from any automatic stay of proceedings
against Sharpinfosystems in such event.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, IN NO EVENT, AND UNDER NO
THEORY OF LAW OR EQUITY, WILL Sharpinfosystems (INCLUDING,
WITHOUT LIMITATION, Sharpinfosystems EXECUTIVES,
DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES,
CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES,
SUBSIDIARIES, CO-SUBSIDIARIES WITH THE SAME PARENT
COMPANY AS Silicon House, AFFILIATES, THIRD-PARTY
PROVIDERS, MERCHANTS, LICENSORS, OR THE LIKE) OR
ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR
DISTRIBUTING Sharpinfosystems SERVICES, BE LIABLE FOR
THE LOSS OF A DOMAIN NAME, OR ANY BUSINESS OR PERSONAL
LOSS, REVENUES DECREASE, EXPENSE SINCREASE, COSTS OF
SUBSTITUTE PRODUCTS AND/OR Sharpinfosystems SERVICES, OR
ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY
CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR
INDIRECT DAMAGES OF ANY KIND ARISING OUT OF ANY USE
OF, OR ANY INABILITY TO USE, ANY Sharpinfosystems SERVICES
EVEN IF Sharpinfosystems HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Sharpinfosystems TOTAL
CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR ANY
THIRD PARTY, FOR ANY AND ALL DAMAGES, RELATED TO THE
TOU OR Sharpinfosystems SERVICES, INCLUDING, WITHOUT
LIMITATION, THOSE FROM ANY NEGLIGENCE, ANY ACT OR
OMISSION BY Sharpinfosystems OR Sharpinfosystems
REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW OR
EQUITY, WILL BE LIMITED TO, AND WILL NOT EXCEED, THE
ACTUAL INDIAN RUPEE AMOUNT PAID BY THE CUSTOMER FOR
THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES, LOSSES
AND CAUSES OF ACTIONS DURING THE 3-MONTH PERIOD PRIOR
TO THE DATE THE DAMAGE OR LOSS OCCURRED OR THE CAUSE
OF ACTION AROSE.
Modifications
Sharpinfosystems may
discontinue, upgrade, replace, modify, or change in
any way, without limitation, any software,
application, program, data, hardware, equipment, or
portions or components thereof, used to provide
customers with Sharpinfosystems services. Certain
changes to Sharpinfosystems services may affect the
operation of customers’ personalized applications and
content. Each customer is solely responsible, and
Sharpinfosystems is not liable, for any and all such
personalized applications and content.
Backup of Data
Except where
Sharpinfosystems has expressly agreed in writing to the
contrary, customers are solely and entirely
responsible, and Sharpinfosystems is in NO way
responsible, for the management and backup of all
customer data, and all updates, upgrades, emails and
patches to any software that customers use in
connection with Sharpinfosystems services.
Third Party Licenses
Sharpinfosystems makes a
reasonable effort to provide customers with
technologies, developments, and innovations
(collectively “Technologies”), part of which may be
licensed, or co-branded, from or by, third party
entities. However, Sharpinfosystems makes NO warranty of
any kind, either express or implied, regarding the
quality, accuracy, reliability, validity, or continued
existence of any or all aspects of such Technologies.
Moreover, Sharpinfosystems specifically disclaims all
warranties of merchantability and and fitness for a
particular purpose for such Technologies. Furthermore,
no customer will hold Sharpinfosystems liable in any way
for the revocation of any license, which has been
licensed to Sharpinfosystems. The use of the Technologies
obtained from or through Sharpinfosystems, or any other
referred third party, whether directly or indirectly,
is at the sole risk of customers.
Non-Sharpinfosystems
Products
Any mention of
non-Sharpinfosystems products by Sharpinfosystems, its
employees, or any third party entity related to
Sharpinfosystems is for information purposes only and does
not constitute an endorsement or recommendation by
Sharpinfosystems. Sharpinfosystems disclaims any and all
liabilities for any representation or warranty made by
the vendors of such non-Sharpinfosystems products or
services.
Sharpinfosystems
Intellectual Property
Customers will not,
without Sharpinfosystems express written consent, copy,
reproduce, republish, or otherwise use any material,
in whole or in part, that is located on
Sharpinfosystems
web site, and customers will not use any of
Sharpinfosystems trademarks, service marks, copyrighted
materials, or other intellectual property without
Sharpinfosystems express written consent. Customers will
not, in any way, misrepresent their relationship with
Sharpinfosystems, attempt to pass themselves off as
Sharpinfosystems, or claim that customers are
Sharpinfosystems.
Assignment
Customers may not assign
or delegate their rights or obligations under the TOU
or other agreement for Sharpinfosystems services, either
in whole or in part, without the prior written consent
of Sharpinfosystems.
Minimum Age Requirement
Sharpinfosystems customers
must be at least 18 years of age. Any individual under
the age of 18 years (“Minor”) must have a parent or
guardian accept the TOU in order for the Minor to
become a Sharpinfosystems customer. A parent or guardian
who accepts the TOU on behalf of a Minor will be
primarily liable for ensuring complete and proper
compliance with the TOU, including the timely and full
payment of the charges for Sharpinfosystems services, and
such primary liability will continue even when the
Minor has attained the age of 18, unless the parent or
guardian obtains Sharpinfosystems express written
consent to the contrary. Any acceptance of the TOU or
any other agreement for Sharpinfosystems services will
be deemed null and void to the extent that
Sharpinfosystems will not be liable in any way as a result
of the Minor’s age or legal incapacity or the Minor’s
use of Sharpinfosystems services.
Governing Law and
Severability
The TOU, and any other
agreement for Sharpinfosystems services, will be governed
by and construed in accordance with the laws of the
State of Delhi, India without reference to its
conflicts of laws principles. Any litigation or
arbitration between a customer and Sharpinfosystems will
take place in Delhi, and the customer will consent to
personal jurisdiction and venue in that jurisdiction.
If any provision or portion of the TOU or other
Sharpinfosystems agreement is found by a court of
competent jurisdiction to be unenforceable for any
reason, the remainder of the TOU or the agreement will
continue in full force and effect.
Force Majeure
Sharpinfosystems will not be
liable for delays in its performance of the TOU or
Sharpinfosystems services caused by circumstances beyond
Sharpinfosystems reasonable control, including acts of
God, wars, insurrection, civil commotions, riots,
national disasters, earthquakes, strikes, fires,
floods, water damage, explosions, shortages of labor
or materials, labor disputes, transportation problems,
accidents, embargoes, or governmental restrictions
(collectively “Force Majeure”). Sharpinfosystems will make
reasonable efforts to reduce to a minimum and mitigate
the effect of any Force Majeure. Notwithstanding
anything contained elsewhere herein, nor will any
event of Force Majeure suspend any obligation of
customers for the payment of money due.
Independent Contractors
Nothing in this
Agreement will be construed as creating a partnership
or relationship of employer and employee, principal
and agent, partnership or joint venture between
Sharpinfosystems and its customers. Each of
Sharpinfosystems
and its customers will be deemed an independent
contractor at all times and will have no right or
authority to assume or create any obligation on behalf
of the other, except as may be expressly provided
herein.
Construction and
Interpretation
Wherever in this TOU the
masculine, feminine, or neuter gender is used, it will
be construed as including all genders, and wherever
the singular is used, it will be deemed to include the
plural and vice versa, where the context so requires.
The division of the TOU into sections/paragraphs, and
the insertion of headings/captions, are for
convenience of reference only and will not affect the
construction or interpretation of the TOU. Any rule of
construction to the effect that any ambiguity is to be
resolved against the drafting party will not be
applicable in the construction or interpretation of
the TOU.
Complete Agreement and
Exclusivity
The TOU, and/or any
other specific agreement for Sharpinfosystems services,
constitutes the complete understanding and agreement
between Sharpinfosystems and its customers. Except when
expressly agreed to the contrary in signed writing by
an authorized representative of Sharpinfosystems, the TOU
supersedes any other written (including
digitized/computerized) agreement, oral agreement,
and/or agreement by conduct. This TOU, and/or any
other specific agreement for Sharpinfosystems services is
between Sharpinfosystems and its customers only and will
not confer any rights in any third party except as
otherwise expressly provided by Sharpinfosystems.
D. All Sharpinfosystems
Customer Billing Policy
The following Terms of
Use constitute Sharpinfosystems Billing Policy and apply
to ALL Sharpinfosystems customers:
Payments
Sharpinfosystems accepts the
following types of payment:
- Check/money order
- Credit card (VISA,
MasterCard, American Express)
- Bank wire transfer
- Fund Transfer from
bank accounts
All payments are due on
the Account Statement Date. The Account Statement Date
is the monthly anniversary of the date the account was
activated. You are responsible for directly updating,
or notifying Sharpinfosystems, of any changes to your
billing details.
Accounts that are past
due will be automatically suspended. All past due and
unpaid balances are subject to collection. In the
event of collection, you will be liable for costs of
collection including attorney’s fees, court costs, and
collection agency fees.
Billing Cycles (Terms)
Sharpinfosystems offers
three Billing Cycles (terms) for hosting charges:
Yearly (12 months). The Billing Cycle begins on the
Plan Activation Date. Resellers are limited to the
Yearly Billing Cycle for all of their charges.
You may elect to change
your Billing Cycle at any time; however, the new
Billing Cycle will only take effect at the time of the
next plan renewal.
All additional features
added to an account are charged yearly. Additional
items are non-refundable.
Account Renewals
In order to insure
uninterrupted service to your website, all plans has
to be renewed. The customer has the sole
responsibility to keep track of the expiry date and
renew the services well in advance at least 10 days
before expiry. It is not the responsibility of
Sharpinfosystems to give you any intimations in advance.
It is confirmed by you that the responsibility of
renewing the service will lie with you. The renewal of
your account is subject to realisation of payment by
Sharpinfosystems. Payment of account fee after expiry date
does not guarantee the renewal of account with
Sharpinfosystems. Sharpinfosystems cannot guarantee the
renewal of account, if the payment is made after
expiry date. Renewal of services such as domains, ssl
certificates etc, involve companies, on whose
activities, Sharpinfosystems does not have control over.
Hence, Sharpinfosystems is not liable for interruption in
services, loss of data, loss domain names, ssl
certificates etc.
Statements
Sharpinfosystems does not
mail paper invoices or statements. Statements can be
viewed and printed through members area.
Fees
Returned (NSF) Checks
Sharpinfosystems charges a
Rs.200 fee for returned (NSF) checks. Customers that
issue an NSF check will be required to submit future
payments with a DD or money order.
Bank Account Payments
Sharpinfosystems charges
Rs.50 for outstation checks, Account transfers.
Reactivation
Customers that wish to
reactivate a closed account will be assessed a Rs.2000
reactivation fee. A Rs.200 fee will be assessed if
Sharpinfosystems restores your data files to your
reactivated account.
Cancellations
Hosting plans will
automatically expire until a plan is renewed. In order
to cancel service, you must contact Sharpinfosystems 's
Billing Team at accounts@ Sharpinfosystems.com with proper
payment details and account details. Please be aware
that there are no pro-rated refunds after the first 30
days of service. No refund is available for
Sharpinfosystems Start Up Account in the event of
cancellation.
Cancellation requests
must be received by Sharpinfosystems a minimum of thirty
(30) days prior to the end of your Billing Cycle.
Sharpinfosystems will
confirm the cancellation request when it is processed.
If you do not receive a confirmation, please contact
Sharpinfosystems as soon as possible.
Sharpinfosystems does not
monitor, plans for problems related to domain name
transfers, non-usage, Internic, your ISP, or any other
secondary issues not directly related to
Sharpinfosystems's services. Cancellation of services does
not relieve the customer from paying any outstanding
balance owed on the account. Sharpinfosystems reserves the
right to cancel any account, at any time, without
notice, for any reason Sharpinfosystems considers
appropriate.
Billing/Price Changes
Sharpinfosystems policies
and prices are subject to change without notice. Any
price changes become effective in the next billing
cycle.
